Shipping and delivery times
Shipping and delivery times:
| Deliveries | 1-2 business days |
| Orders under 300 AED | 25 AED |
| Orders above 300 AED | Complimentary |
Status order information:
After placing an order in the webshop, you will receive an e-mail notification with your order confirmation and order number.
As soon as your order is shipped you will receive a tracking number of your order and you can also track your order in your account page.
If you have any questions about your order or if you want to make changes to your order, please do not hesitate to contact us at store@zielinskiandrozen.ae.
Payment options:
We accept Visa, Mastercard, American Express, Apple Pay, PayPal.
Returns and refunds:
Return process:
To make a return, we invite you to contact our customer service at store@zielinskiandrozen.ae.
Refunds:
Refunds are processed within 14 days upon receipt of your return parcel. Once your refund has been processed, you will receive a confirmation by e-mail.
Depending on your bank, the refunded amount will appear on your card or PayPal account within 7 to 10 working days.